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| Desktop, Device and Server Management |
To manage cost, complexity and an ever-changing technology, Sync Solutions' Desktop Management Support services provide end-to-end desktop management including remote management and desktop support through automated tools, asset management and compliance checks, standard image creation and deployment, break-fix and IMAC.
Desktop Management Services
Asset management
Planning & testing
Procurement assistance
Standard built, staging and imaging
Deployment
User support
Install, move, add, change (IMAC)
Technology refresh
Disposition
Sever Management
Sync Solutions provide standard packages such as Remote Server Management (RSM) as well as solutions designed specifically to meet organization's server management needs. Keep a close eye on server health and outages and the client will see a reduction in downtime and associated business risk.
Sync Solutions helps to monitor critical servers and applications each and everyday. The Client to be notified immediately once a common server and application problems occur. Sync Solutions knows that Client will experience improved service levels enabling client to focus on resources where they belong: on organization's strategic business goals.
Remote Server Administration
Manage every aspect of the server system, including directory services, operating system updates and patches, backups and print queues.
Application Monitoring
Let Client keep track of the availability of popular enterprise applications such as Exchange, Notes or SMTP mail systems; MS-SQL or Oracle Database Services; Web servers, as well as DNS and DHCP Services.
Performance Analysis Reporting
Give you ongoing network planning, capacity planning, and performance reports to optimize server performance.
Middleware and Application Server Management
Middleware management services allow clients to monitor applications and system functions continuously, so that clients are certain that the distributed application infrastructure is performing at the highest possible level. Thus be able to maintain service level requirements for Web applications, maintain system and software configurations, and selectively manage the entire system stack employed by the application server system for business critical applications.
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